Tell us about your business and what kind of clients you work with:
Lo Mastro Vending is a full-service commercial washer and dryer company providing high quality with large capacity energy-efficient coin-operated machines to apartment complexes as well as residential multi-family units. What sets us apart from our competition is our customer service and no contracts that lock the property management companies or owners into long-term contract agreements.
What did you do before you started your business?
Before Lo Mastro Vending, my background has always been in the commercial and residential construction industry. With my family business, I grew up working in apartment complexes for families handling rentals and facility maintenance. I also have a nautical background and hold a 100 ton Masters with the United States Coast Guard and worked on the water most of my life in marinas and boatyards. I was also with Tow Boat US as a captain and salvage diver.
Where did you grow up and where did you go to school?
I was born and raised in Burholme, Northeast Philadelphia and went to Resurrection of our Lord grade school and am still an active parishioner. I graduated Father Judge High School and Sea School as a commercial captain through the United States Coast Guard.
Why did you decide to join/become associated with GNPCC and what excites you about being a member?
I wanted to come back to the Chamber to reconnect with the local businesses and people in our community. I was a Chamber member back in the 1990s and wanted to come home again. I always felt comfortable as a member of the Chamber. I love networking and meeting professional people and just love what GNPCC has to offer its members.
Any other information about you or your business that you think would be relevant to other Chamber members?
We all want to succeed. My first thought is, there is no perfect strategy in business. Listen to other professionals and have confidence in yourself. Also, stop seeing problems and look at everything as an opportunity. Take it as a challenge and figure it out. Most of all, think long-term. Yes, live in the moment, but look into the future. That is where your success lies. Most of all, have faith in God.
As a business owner, what advice would you give other professionals who are considering starting a business?
It is all about customer service and having a passion for what you do. Work hard and stay focused. Be humble, and the rest will fall into place.
What do you think is the most important key to professional success, given the current economic climate?
Make sure you listen to your clients or customers and know what their needs are. Listen to them, ask questions, and above all, keep your customer service and quality control your top priority.